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Terms & Conditions

Last Updated: August 4, 2026

Please read these Terms carefully before using CalEasy.

1. Agreement

By using CalEasy (“Application”), you agree to these Terms and our Privacy Policy. If you disagree, do not use the Application.

Operator: Tomas Dorda, Hrncirska 8, Vyskov 682 01, Czech Republic. Email: info@caleasy.app

2. Eligibility & Your Account

You must be at least 16 years old. Users under 18 require parental consent.

Using the Application requires an account. Keep your sign-in credentials confidential and notify us of any unauthorized use of your account — you are responsible for the activity that happens under it. Provide accurate information and keep it up to date. We may suspend accounts created with false information or used below the minimum age.

3. The Service

CalEasy provides a digital platform for nutritional tracking, meal analysis, and personal wellness monitoring using advanced technology, including artificial intelligence. The specific features, tools, and functionalities of the Application may evolve or change over time as we improve our services.

We reserve the right to modify, suspend, or discontinue any aspect of the Service or features at any time without notice or liability.

Feature Availability: Advertised features represent our intended functionality, but actual performance may vary. We may:

  • Modify, limit, or remove features at any time
  • Adjust AI models, algorithms, or processing methods
  • Change availability of features based on device type, OS version, or region
  • Implement usage limits or restrictions on any feature

Subscription benefits describe available features but do not guarantee specific performance levels, accuracy rates, or processing times.

Using the Application requires a compatible device and an internet connection, at your own cost. Minimum system requirements are shown on the App Store and Google Play listings.

4. Health & AI Disclaimer

The Application is for informational purposes only. It is not medical advice.

  • Not a Medical Device: The Application does not offer medical diagnosis, advice, or treatment. It is not a substitute for professional healthcare.
  • Consult Professionals: Always consult a physician or dietitian before starting any diet or fitness program.
  • Eating Disorders: This Application is not suitable for individuals with a history of eating disorders (such as anorexia or bulimia). If you struggle with such conditions, please discontinue use and seek professional help.
  • Generative AI: The Application uses artificial intelligence — provided by third-party AI services on our behalf (see our Privacy Policy) — which may occasionally produce unpredictable, incorrect, or “hallucinated” results. You must verify all nutritional information (calories, macros, ingredients) before relying on it.
  • Allergies: You are solely responsible for identifying ingredients and potential allergens. Do not rely solely on the AI’s analysis for allergy safety.
  • Feature Performance: Individual features (including but not limited to voice input, photo analysis, barcode scanning, and background processing) may not function as expected in all circumstances. Performance depends on various factors including device capabilities, network connectivity, data quality, and external services. We do not guarantee that any feature will work perfectly at all times.
  • Beta & Experimental Features: Some features may be in beta or experimental stages. These features may have reduced accuracy, reliability, or availability and may be modified or discontinued without notice.
  • No Professional Relationship: Using the Application does not create a doctor–patient, dietitian–client, or any other professional relationship between you and us.
  • No Guaranteed Results: We do not promise any particular outcome — such as weight loss, weight gain, or improved health. Results depend on many factors outside our control, including your individual physiology, adherence, and circumstances.

5. User Content & License

You retain ownership of the photos, text, and other data you submit (“User Content”). You grant us a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, and display your User Content back to you for the purpose of operating, providing, and improving the Application. This license includes the right to share User Content with the service providers that run the Application on our behalf (such as our cloud and AI providers), and it ends when you delete the content or your account — except for backups kept for a limited period, and for anonymized or aggregated data.

You represent that you have the necessary rights to the User Content you submit and that it does not violate the law or anyone else’s rights.

AI processing: To generate your results, your User Content (such as food photos and descriptions) is processed by third-party AI providers acting on our behalf; these providers are contractually restricted from using your User Content to train their own models. You grant us the right to use de-identified and aggregated data derived from your User Content to operate, develop, train, and improve our own artificial-intelligence models, features, and the Application. We do not sell your identifiable personal data. See our Privacy Policy for details.

Feedback: If you send us ideas, suggestions, or other feedback about the Application, we may use it without restriction and without any obligation to you — it is not confidential, and no compensation or attribution is owed.

6. Intellectual Property & Your License

All rights in the Application (excluding your content) are owned by us. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Application for your own non-commercial purposes, in accordance with these Terms. You may not copy, modify, or reverse engineer the Application; any use outside this license is unauthorized and ends it.

7. Prohibited Uses

  • Uploading unlawful or harmful content
  • Uploading images of identifiable people without their consent
  • Reverse engineering, competitive analysis, or building a competing product or dataset from the Application
  • Circumventing security measures or usage limits
  • Attempting to manipulate the AI features, bypass their safeguards, or extract their instructions
  • Accessing the Application through bots, scrapers, or other automated means
  • Sharing, selling, or renting your account or access
  • Interfering with the Application’s operation

8. Subscriptions

Purchases are processed through Apple App Store or Google Play. Their terms govern payments and refunds.

  • Subscriptions auto-renew unless cancelled 24 hours before the period ends
  • Cancellation takes effect at the end of the billing period
  • Deleting the app does not cancel your subscription
  • We may change subscription prices; changes apply to future billing periods and are administered through the store’s own price-change process, which may require your consent
  • If your subscription lapses, paid features stop working; we currently keep your existing data available to you read-only, and you can always export or delete your data (see our Privacy Policy)

To cancel: iOS: Settings → Your Name → Subscriptions. Android: Play Store → Subscriptions.

Refund Policy:

  • All purchases are final and non-refundable except as required by applicable law or at the sole discretion of Apple or Google
  • Refund requests must be submitted directly to the App Store or Play Store; we cannot process refunds directly
  • Features are provided “as is” and individual feature performance (including but not limited to AI accuracy, voice recognition, or processing speed) does not constitute grounds for refund
  • You are responsible for testing the Application during any trial period to determine if it meets your needs before subscribing
  • Free trial cancellation must occur at least 24 hours before the trial ends to avoid being charged

9. Third-Party Services

The Application relies on third-party service providers for cloud hosting and storage, authentication, AI analysis, subscription and payment processing, analytics, email delivery, and food-database lookups, as well as sign-in with Apple and Google. We do not control these services, and your use of the Application is also subject to their terms. See our Privacy Policy for how data is shared.

10. Termination

We may suspend or terminate your access if you violate these Terms. Upon termination, all rights granted to you end.

11. Disclaimer of Warranties

The Application is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Application will be uninterrupted, secure, or error-free, or that any nutritional estimate or AI output will be accurate or complete.

12. Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the greater of: (a) amounts you paid in the preceding 12 months, or (b) €100.

We are not liable for indirect, incidental, or consequential damages, or for health problems resulting from use of the Application.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from: (a) your use of the Application, (b) your User Content, or (c) your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Czech Republic, and disputes are subject to the Czech courts. If you are a consumer resident in the EU/EEA, you also enjoy the protection of the mandatory consumer-protection provisions of your country of residence, and nothing in these Terms deprives you of those rights.

15. General Provisions

Severability. If any provision of these Terms is found invalid, the remaining provisions remain in full effect.

Assignment. We may assign or transfer these Terms, in whole or in part, without restriction (for example, in connection with a merger, acquisition, or sale of assets). You may not assign or transfer your rights or obligations without our prior written consent.

No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Notices. We may give you notices through the Application or by email to the address on your account. Electronic communications satisfy any legal requirement that a communication be in writing.

Force Majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including outages or changes of third-party services, network or hosting failures, or acts of God.

Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Application and supersede any prior agreements.

Survival. Provisions that by their nature should survive termination — including the User Content license, disclaimers, limitation of liability, and indemnification — survive termination of these Terms.

16. Changes

We may update these Terms. We will notify you of material changes through the Application before they take effect. Continued use after changes take effect constitutes acceptance. If you do not agree to the updated Terms, stop using the Application; you can delete your account at any time.

17. Apple App Store Provisions

If you downloaded the Application from the Apple App Store, the following terms apply and override any conflicting terms:

  1. Acknowledgement: This agreement is between you and the Operator only, not Apple. The Operator, not Apple, is solely responsible for the Application and its content.
  2. Scope of License: The license granted to you is a non-transferable license to use the Application on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
  3. Maintenance and Support: The Operator is solely responsible for providing any maintenance and support services. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.
  4. Warranty: The Operator is solely responsible for any product warranties, whether express or implied by law. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application. Use of the Application is at your sole risk.
  5. Product Claims: The Operator, not Apple, is responsible for addressing any user or third-party claims relating to the Application, including: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  6. Intellectual Property Rights: In the event of any third-party claim that the Application infringes that third party’s intellectual property rights, the Operator, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
  7. Third Party Terms: You must comply with applicable third-party terms of agreement when using the Application (e.g., your wireless data service agreement).
  8. Third Party Beneficiary: Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

19. Contact

Tomas Dorda
Hrncirska 8, Vyskov 682 01, Czech Republic
Email: info@caleasy.app